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What We Do

Plug the leaks. Replace the stack.

Parcel Digital builds custom software for small and mid-sized businesses. It starts with a free systems audit — we map where your operation leaks money and show you what we’d build first. From there, three plans: an AI front desk that plugs the fastest leak, custom software built one system at a time, or a senior product team that replaces your whole stack. Every plan is flat monthly, and every plan runs the same way.

Built for: businesses losing revenue to slow responses and forgotten follow-ups

Parcel AI Desk

Sound familiar?

  • Calls and inquiries after hours go unanswered — and the lead moves on
  • Form fills sit until Monday before anyone replies
  • Quotes and proposals go out and die with no follow-up
  • Nobody remembers to ask for the review

What you get

An AI front desk that answers the calls and inquiries you miss — nights and weekends included — asks the right questions, and books the appointment straight onto your calendar
Speed-to-lead: every form fill and inbound lead gets a text and email back in under 60 seconds, any hour
Follow-up engine: every outstanding quote or proposal gets chased automatically until it closes or dies
Review engine: every finished job triggers a review request, so your reputation compounds
Monthly report call with the actual numbers: inquiries answered, leads captured, appointments booked

Pricing

$2,500/mo

Commitment

Month to month

Built for: businesses running on spreadsheets, or software that makes them compromise

Parcel Build

Sound familiar?

  • The whole operation runs on a spreadsheet only one person understands
  • Two systems don't talk, so someone retypes everything
  • Off-the-shelf software forces your process into its boxes
  • You can't see where work stands or the numbers without calling three people

What you get

One custom system at a time, built for how your business actually runs: a quoting tool, a client portal, an ops dashboard, a job tracker, or the integration between two systems that don't talk
Full custom design and engineering
New software shipped every Friday — first working version in week one
Hosting, security, and maintenance of everything built, as long as it's active
You own the code — everything delivered and paid for is yours, in writing
Direct access, 48-hour response

Pricing

$5,000/mo

Commitment

Three months to start, then month to month

Built for: companies ready to consolidate their software into one system they own

Parcel Embedded

Sound familiar?

  • The software bill grows every year, and the tools still don't talk to each other
  • The roadmap exists only in the owner's head
  • One overloaded generalist — or vendor — is the bottleneck

What you get

Senior capacity across design, engineering, and product direction — the output of a full-time team
Stack replacement: we map every tool you pay for and fold what your business actually needs into one system built around your operation
Roadmap ownership: we help decide what gets built and in what order, not just execute tickets
Multiple parallel work streams, prioritized together
Weekly planning call, Slack access, 24–48-hour response, priority over every other plan
You own all the IP — everything, in writing

Pricing

$7,500/mo

Commitment

Month to month

Not sure which fits?

Tell us what’s broken. We’ll tell you the smallest plan that fixes it.

The systems audit is free: we map where the operation leaks money, show you what we’d build first and what it replaces, and put a flat number on it — in writing, before you pay anything. If the honest answer is “keep the tools you have”, that’s what we’ll tell you.

No pressure, no sales script. Same-day reply if you write before 4pm PT.